Our corporate training consultancy aims to address the challenges and issues facing the Business Processing Outsourcing (BPO) sector in the Philippines.
We work with partners to plug the training gap and to help build capacity in English language competence and intercultural communication skills.
We specialise in the following disciplines and can help you improve:
- trainer training
- intercultural communication training
- human resources role profiling
- language benchmarking
- pre-service voice testing
- general recruitment
- assessment and online e-learning
Our UK Training Consultants based in Manila will bring a wealth of teaching, training and language assessment experience to meet your training needs.
Together we have a wealth of experience of working in the corporate sector in South Asia and combined experience of almost 80 years teaching and training in a variety of situations in over 30 countries.
As British consultants working in the Philippines, we are uniquely placed to understand the expectations of UK customers and the challenges faced by Filipino customer service representatives.