As Customer Services Assistant, you will provide high quality and efficient services to customers by answering queries and requests received through phone, email, other online media and face to face; managing exams registration and payment; and assisting test takers and partners in using the British Council Learning Hub.


Reference number Phil-508
Location Manila, Philippines
Salary Pay band 2/J
Duration Indefinite
Working hours As per contract
Annual leave As per contract
Closing date Sunday 18 August 2019

Role overview

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. 

The British Council is looking to recruit a Customer Services Assistant to join the team in Manila, Philippines

To be successful, you should have:

•good communication skills in English and Filipino
•good customer care and listening skills
•good team-working skills
•other competencies on the role profile

How to apply

To apply, please click this link: