Account Relationship Manager
The purpose of this role is to build & strengthen relationships, identify needs and enhance opportunities with key accounts to meet business related targets. The role is also required to proactively resolve issues, add value and ensure delivery on expectations. On a daily basis, the role executes the country key account strategy and plan.
|Salary||Pay band 6 (from a minimum of PHP 60,804 per month)|
|Closing date||Sunday 20 January 2019|
ABOUT THE DEPARTMENT/TEAM
The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by enabling people across the world to access the life-changing education and work opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the International distributor of choice for UK professional and school qualifications.
WHAT YOU WILL BE DOING AND WHY
The purpose of this role is to build & strengthen relationships, identify needs and enhance opportunities with key accounts to meet business related targets. The role is also required to proactively resolve issues, add value and ensure delivery on expectations. On a daily basis, the role executes the country key account strategy and plan. You need to ensure product and sector knowledge is up to date and is forward thinking and provide account- and country- specific input into market intelligence activities, innovation and business development/marketing targets.
WHAT IS INTERESTING ABOUT IT
This role gives you the opportunity to business partner with our clients all over the world whilst sharpening your customer relationships skills and management. You will deep dive and understand market trends as well as tapping new opportunities while maintaining excelling partnerships with existing clients. This is exciting as you will be able to present and develop opportunities with senior stakeholders and clients while challenging yourself in winning new businesses and penetrating new markets.
WHAT WE ARE LOOKING FOR
To be considered for this position, you will need evidence of fluent spoken and written English (CEFR C1) and fluent in written and spoken Filipino. You will also require University Degree in any subject or qualification in a relevant field. You should also have experience in collecting & responding to client/stakeholder feedback, insight on schools or higher education markets in the Philippines, relationship building experience with external stakeholders and presentation skills.