Essential Skills for Managers

This absorbing workshop gives you an in-depth insight into your managerial style. It concentrates on developing your skills through a questioning and analytical approach that will enable you to better understand, communicate with and lead your team.

You will receive a personalised 4,000-word Team Management Profile based on your answers to a powerful psychometric profiling tool (by Team Management Systems™), highlighting your work preferences. You will reflect on your profile and take part in a series of case studies, discussions and hands-on activities designed to help you maximise your strengths as a manager.

Who should attend?

New managers, managers who want an opportunity to develop themselves further and aspiring employees with management potential.

Benefits

  • Have an in-depth self-awareness and understanding of your team’s strengths and weaknesses
  • Be equipped to manage both people and tasks better
  • Manage more effectively by adapting your style to different people and situations

Learning Objectives

  • Analyse your managerial style, contribution and strengths
  • Analyse the team you manage
  • Develop skills and techniques in the key areas of leadership, interpersonal skills, team-building and decision-making

Course Outline

Team Management Profile Overview

  • The eight critical work functions
  • Different work preferences 
  • Your TMS profile 

Leadership

  • Comparing leadership and management
  • Identifying when to use each style
  • Understanding your team 

Interpersonal Skills

  • Giving feedback
  • Improving communication skills
  • Building relationships

Team-building

  • Selecting a team
  • The four stages of team development
  • Assessing team performance

Decision-making

  • Divergent and  convergent thinking
  • Decision making tools – Edward de Bono’s 6 thinking hats
  • Creativity and decision making

Course Information

Length: 3 days

Maximum group size: 16