When will I get my IELTS results?

If you have taken the paper-based test, you will be able to preview your IELTS test results online after 13 days from the test date. If you have taken the computer-delivered test you will be able to preview your results online 3 to 5 days after the test date. Your IELTS test results include your IELTS band score, plus the individual IELTS Speaking score, IELTS Reading Score, IELTS writing score and IELTS listening score.

We will send out a paper copy of your IELTS score, the Test Result Form (TRF), via mail delivery 13 days after the test date for a paper-based test and 3 to 5 days after a computer-delivered test. Please allow at least 7 to 14 days for the delivery.

If you have taken IELTS Online or IELTS on computer, you will receive your results electronically only. You can download the electronic version (eTRF) from the Test Taker portal 3-6 days after your test. We will not issue an additional paper Test Report Forms. You can print your electronic Test Report Form (eTRF) to send it to the organisations you are applying to, or you can send it via email. Alternatively, you can send your results direct to the organisation through the Test Taker portal.

To view your IELTS test results online, download the user guide at the bottom of the page.

We can send your Test Report Form (TRF) directly to the institutions you’re applying to (not applicable to IELTS Online)

IELTS results/scores and Test Report Forms (TRFs) cannot be disclosed via email (scanned or soft copy), Live/Web Chat, phone, or social media (Facebook Messenger or Instagram).

We offer free electronic sending to CGFNS and free electronic dispatch for selected universities and institutions. Please note that we do not send hard copies to institutions if they are subscribed to use the E-Download service (receiving scores electronically).

How to request we forward your IELTS test results to CGFNS

To make a request to forward your IELTS test results/scores to CGFNS via free electronic dispatch, please complete the steps below. 

  1. Log in to your account through the  Test Taker Portal
  2. Select ‘Your results & tests’
  3. Select your exam
  4. Select ‘Results’
  5. Select ‘Choose organisations’
  6. Under Choose a country / territory, select ‘United States of America’
  7. Under Choose an organisation, select ‘CGFNS International’
  8. Enter Name of Person / Department (optional)
  9. Enter File / case number (i.e. CGFNS ID Number) [DO NOT SKIP this step]
  10. Click Add organisation

The Passing English Score Requirement in your CGFNS account should be reflected as ‘Submitted’ three (3) business/working days after the request has been logged in your account on the portal. If the status is still ‘Waiting for Initial Documentation’, please send us an email so we can re-send your results/scores.

How to request we send your IELTS test results electronically to institutions

To make a request to forward your IELTS results/scores to an institution or organisation via free electronic dispatch, please complete the steps below.

  1. Log in to your account through the  Test Taker Portal
  2. Select ‘Your results & tests’
  3. Select your exam
  4. Select ‘Results’
  5. Select ‘Choose organisations’
  6. Choose a country / territory
  7. Choose an organisation
  8. Enter Name of Person / Department (optional)
  9. Enter File / case number (optional)
  10. Click Add organisation

The institution/organisation will receive your results/scores within three (3) business/working days from the date we sent it out. Once sent, please contact the institution/organisation directly for them to update your records.

You may also get in touch with the institution/organisation directly to verify if they already received your scores through the IELTS Test Report Form (TRF) Verification Service.

How to request we send your IELTS test results via mail to institutions

If the institution or organisation is not subscribed to our electronic service, we can forward copies of your IELTS Test Report Form (TRF) to institutions and organisations that recognise IELTS  following submission of the ATRF Form and the payment of the applicable courier fee. The courier fees are Php1,400 for each international address and Php250 for each local embassy.

Send a copy of the completed form along with a copy of your proof of payment via email to britishcouncil@britishcouncil.org.ph . In your email subject, please write [ATRF: Name - test date and location]. We will then send the TRF directly to the institution. Please note that an additional Test Report Form takes around 10 days to be processed.

Kindly pay using PhP (not another foreign currency) via BDO bank deposit, BDO Mobile/Online Banking, or InstaPay. Please see bank details below:

Option 1: BDO Bills Payment over the counter at any BDO branch

  1. Secure a CASH or CHECK Transaction Slip
  2. Check Bills Payment
  3. Company Name: BRITISH COUNCIL SERVICES (PH) INC
  4. Institution Code: 1720
  5. Subscriber’s name: TEST TAKER’S NAME
  6. Subscriber’s Account No: ATRF + TEST TAKER’S IELTS REGISTRATION REFERENCE NUMBER without hyphens or dashes (Example: ATRFA3PH001S2001965) You will find your IELTS Reference Number in the confirmation email you received from the test centre.

If paying by cash

7. Currency: Peso
8. Indicate date of deposit
9. Fill out the denomination table; indicate total amount

If paying by check

7. Check currency: Peso
8. Check Payee: British Council Services (PH) Inc.
9. Indicate check type and date of deposit
10. Indicate the check’s bank source, number, and total amount

Option 2: BDO Bills Payment via BDO App or Personal/Business Online Banking

  1. Log on to your BDO app or BDO online banking portal
  2. Choose Bills Payment
  3. Choose personal account under “Pay From”
  4. Choose: BRITISH COUNCIL SERVICES (PH) INC under “Pay this Company Biller”
  5. Indicate amount
  6. Indicate IELTS Registration under “Remarks”
  7. Indicate on Subscriber’s name : TEST TAKER’S NAME
  8. Indicate on Subscriber’s Account No : ATRF + TEST TAKER’S IELTS REGISTRATION REFERENCE NUMBER without hyphens or dashes (Example: ATRFA3PH001S2001965). You will find your IELTS Reference Number in the confirmation email you received from the test centre.
  9. Click Continue

Option 3: Bank Transfer from non-BDO account via InstaPay 

Beneficiary bank:

Banco De Oro / BDO Unibank, Inc.

Account name:

Citibank FAO British Council

Account number:

001380962224 (PHP Savings Account)

Payment reference/remarks: Your name and registration reference number (Example: Juan dela Cruz A3-PH001-S-5611369)

We do NOT accept the following payment methods:

  • Citi PayAll
  • international transfers
  • Maybank
  • PayNow
  • PESONet
  • purely online banks (ex.: CIMB, ING, Revolut, Tonik, and Wise [formerly TransferWise])
  • remittance centres (Cebuana Lhuillier, LBC Express, Palawan Express, etc.)

Please ensure that we receive the exact fee. You will need to shoulder other bank charges that you might incur for the bank transaction.

Kindly make sure your proof of payment shows the following details:

  • Confirmation message that the transfer was completed/successful (or confirmation email/text from the bank)
  • Source account number (full or partial up to the last four digits)
  • Transaction date (and time if possible)
  • Total amount paid
  • Destination account number (full or partial up to the last four digits), to check if the correct account details were used in paying

Please also fill out the ATRF waybill table that shows the needed information for International Sending of TRFs thru DHL. If any of the information is missing, we cannot possibly create a waybill for a particular request which will cause delay in the shipment.

Please submit the requirements below together in one email.

  1. ATRF form
  2. Proof of payment for the courier fee
  3. ATRF waybill table

Please ensure the file size is not more than 3MB for us to receive the documents online. Please also be reminded to completely fill out the blanks. Please note that a request form with incomplete details may cause a delay in the processing of your request. Your request will only be processed if all information is complete.

How can I get additional copies of my IELTS test results?

You can only have one personal copy. If you have lost or damaged your personal copy, please contact us.

We can issue up to two personal copies of your IELTS result. The first copy will be issued on the release date while the second copy needs to be requested from us. To make a request, fill out the request form and pay Php 250 via bank deposit for the administration fee. If the second copy will be sent to an international address, the administration fee is Php 1,400. Processing time is 5 working days from the receipt of the request.

If you want us to send another paper copy of your TRF to a recognising organisation in addition to the five free copies we provide, you will need to pay Php 1,400 per copy to send to international destinations and Php 250 for local embassies via courier. We offer free electronic sending to CGFNS and selected universities and institutions. Please send the list of your requiring universities by email to britishcouncil@britishcouncil.org.ph in order to verify if they are subscribed to our free electronic service.

There are two options to submit your Additional Test Report Form request.

Option 1: Online request
You can submit your request through this link and make the payment online.

Option 2. Offline request
You will need to provide the institution’s address and fill in the “Application for Additional Test Report Form”. Send a copy of the completed form along with a copy of your proof of payment via email to britishcouncil@britishcouncil.org.ph . We will then send the TRF directly to the institution.

Request additional copies

If your test centre has been closed, you can order additional test report forms from ielts.org.

Please note that an additional IELTS Test Report Form takes around 10 days to be processed. Remember to fill in the blanks in the form completely and accurately to ensure smooth and timely processing of your request.

What does my IELTS score mean?

You will be awarded an IELTS band score from 0-9 for each test section, which reflects your proficiency in English.

Your TRF shows a score for each of the four skills (IELTS Listening, IELTS Reading, IELTS Writing and IELTS Speaking score), as well as an overall band score. You can score whole band scores (for example 5.0, 6.0, 7.0) or half band scores (e.g. 5.5, 6.5, 7.5) in each section of the test.

Find out more about what your score means here.

How long are my IELTS test results valid?

Organisations will usually not accept your IELTS test results if they are more than two years old unless you provide evidence that you have actively maintained or tried to improve your English since taking the test. The IELTS Partners cannot confirm the validity of test results that are more than two years old.

How can I get my IELTS test re-marked?

If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked.

The outcome of your Enquiry of Result (EOR) can become available on the same day as your application up to 21 days after it is submitted. The turnaround time of your application will depend on several factors, including the time of application and the number of sections requested for remark. Please get in touch with your test centre if you have not received a response after 21 days.

There is a fee for the Enquiry on Results service, which will be refunded if your score is increased for any section of the test. Updated rates below:

  • Php 5,250 for the IELTS test
  • Php 7,100 for the IELTS for UKVI test
  • Php 5,300 for the IELTS Life Skills test

You need to apply for a re-marking no later than six weeks after the test date, regardless if you have taken IELTS on Paper or IELTS on Computer.

You can submit an Enquiry on Results online from the Test Taker Portal. If you have enquiry on your IELTS for UKVI test result, you can submit an EOR (Enquiry on Results) request through this link and pay the UKVI EOR fee online. We will review your request and process it by following the UKVI EOR procedure and policies.

Your result will normally be available in 21 days, depending on several factors including the number of sections requested for remark.  If you have not received a response after 21 days, please contact your test centre. 

Can I re-take my IELTS test?

There are no restrictions on re-taking IELTS. You can book a test as soon as you feel you are ready to do so.

Please note that your IELTS score is unlikely to increase unless you make a significant effort to improve your English before re-taking the test. Visit the preparation section to take an IELTS practice test and assess your English proficiency level.

  • IELTS Brochure Sep 2023 (Adobe PDF 5MB)
  • BDO Bills Payment over the counter at any BDO branch

    1. Secure a CASH or CHECK Transaction Slip
    2. Check Bills Payment
    3. Company Name: BRITISH COUNCIL SERVICES (PH) INC
    4. Institution Code: 1720
    5. Subscriber’s name: TEST TAKER’S NAME
    6. Subscriber’s Account No: ATRF+TEST TAKER’S IELTS REGISTRATION REFERENCE NUMBER without hyphens or dashes

        Example: ATRFA3PH001S2001965

     

    BDO Bills Payment via BDO App or Personal/Business Online Banking

    1. Log on to your BDO app or BDO online banking portal
    2. Choose Bills Payment
    3. Choose personal account under “Pay From”
    4. Choose: BRITISH COUNCIL SERVICES (PH) INC under “Pay this Company Biller”
    5. Indicate amount
    6. Indicate IELTS Registration under “Remarks”
    7. Indicate on Subscriber’s name : TEST TAKER’S NAME
    8. Indicate on Subscriber’s Account No : ATRF+TEST TAKER’S IELTS REGISTRATION REFERENCE NUMBER without hyphens or dashes | Example: ATRFA3PH001S2001965
    9. Click Continue